- When you make a reservation directly with us you will have the opportunity to give us your Personal Information such as your name, mailing address, telephone number, and email address; and payment information like a credit or debit card number. We primarily use this information in connection with your making a unit reservation.
- During your stay at one of our units, the resort may have access to your information to enhance your stay including vehicle information, onsite purchases and other information to provide services that support your safety and security or as required by law.
- We may share your Personal Information with third parties under certain circumstances, including, without limitation, when you agree to receive information from third parties or request that we share your information with third parties.
What personal data we collect and why we collect it
Your Personal Information is collected only for the purposes of processing. Below are the some of the ways we collect information and how we use it.
Services Requested by You
We may use the Personal Information about you to respond to your requests, for example, to fulfil transactions or process reservations and orders, to support your vacation stay, profile or use of our website or other computer services, or provide you information that you may request e.g. information about the owners or the resort.
We may use the Personal Information about you for its administrative purposes, including, without limitation, to: (a) measure interest in our rentals; (b) perform internal quality control; (c) verify identity; (d) send communications regarding our rentals, programs or services, your account, or any changes to our policy or Terms of Service; (e) process payments; (f) prevent potentially prohibited or illegal activities; (g) enforce our Terms of Service; or (h) to comply with regulatory and legal obligations.
Marketing Products and Services
We may use Personal Information about you to provide you with information about special offers or related services offered by us or our partners, including new content or services on the Hawaii Beach Getaway Website. We may provide you with these materials by phone, postal mail, or email, as permitted by applicable law. If you do not wish us to use your Personal Information for marketing purposes, you may contact us at any time to opt out of the use of your Personal Information for such purposes, as further described below.
Research and Development
We may use your Personal Information to create non-identifiable information that we may use alone or in the aggregate with information obtained from other sources, in order to help us to optimally deliver our existing services or develop new processes and services.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection. Your comments may be automatically posted to the website and the user must be aware to not leave any private information on publicly-available comment forms. If you want your comments removed from the website, you may contact us directly.
Any information sent to us via contact form will only be used for communication purposes and to help better serve the customer. Information submitted will not be shared with a third party without the sender’s consent.
If you leave a comment on our site or start a booking you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use Google Analytics to collect non-aggregate information about visitors to our website. Additional information about how Google Analytics collects and shares data when you visit this website is available at http://www.google.com/analytics/learn/privacy.html. You can opt-out of Google Analytics by installing the Google Analytics opt-out browser add-on: https://tools.google.com/dlpage/gaoptout.
Who we share your data with
- Provide You Services
We share Personal Information with our service providers that we have retained to perform services on our behalf including provision of IT and related services; provision of information and services you have requested; payment processing; and sending email or other communications or providing customer service activities. Payment information will be used and shared only to process your order and may be stored by a service provider for purposes of future uses.
- When You Agree to Receive Information from Third Parties or Request That We Share Your Information
- Administrative and Legal Reasons
We reserve the right to disclose any information (including Personal Information) if we believe such action is necessary: (i) to conform to legal requirements, to comply with legal process or a subpoena, or at the request of a governmental entity conducting an investigation; (ii) to collect amounts owed to Hawaii Beach Getaway to enforce our policies or contracts or protect and defend the legal rights of our property, our Consumers, Partners, this website or its users, or any other party; (iii) if we in good faith believe that such action is permitted by law; or (iv) in an emergency, to protect the health and safety of our Consumers, Partners, users or the general public. In addition, from time to time, server logs may be reviewed for security purposes – e.g., to detect unauthorized activity on the Site. In such cases, server log data containing IP addresses may be shared with law enforcement bodies in order that they may identify users in connection with their investigation of the unauthorized activities.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service.